Careers: Client Strategy Manager

Role

Serve as the leader of the account(s) – providing expert counsel to clients for opportunities and situations. This may include:

Crisis Communications
Ideas for new services
Trending topics in their industry
New platforms to explore
Strategy Implementation
Organized Communications
Multi-tasking Project Tasks

Responsibilities

Serve as the main point of contact for assigned clients, spearheading their weekly, bi-weekly or monthly meetings.
Work with clients on production and content planning alongside team members–hiring appropriate vendors for production needs and include deliverables and direction.
Oversee project timelines of the creative team, ensuring team members are following systems to meet all deadlines for tasks. Adding team members’ tasks and deadlines in Asana.
Managing communications between client and team members to ensure new project timelines can be feasibly executed.
Review content and tasks before sending items to clients for approval. Review for brand consistency, accuracy, style, messaging, visual appeal, and strategy – always ensuring what we provide is the highest level of quality.
Oversee the efficiency of individual team members, assessing their needs for education, additional training, etc. Find a balance between empowering the team to resolve issues and work independently, but also knowing when to seek approval or guidance.
Identifying opportunities to adjust systems, team members, and services to work more efficiently together and/or toward clients’ goals.
Consistently review strategy, ensuring tasks and execution are still meeting the needs of the client. Make recommendations for additional services or changing services/strategy as needed.
Review each account’s monthly report with the client, offering recommendations, discussing ideas, and forming solutions as appropriate.

Other Tasks

Training, guiding, and assisting team members as needed with projects including:

Graphic Design
Email Marketing
Press Release Writing
Media Relations
Creative Ideas for Social Media Content
Video/Photo Editing

Requirements

The ideal candidate will have:

7-10 years of experience in public relations, marketing, communications or a related field. Experience in agency and/or the hospitality industry is a plus.
A minimum of Bachelor’s Degree in public relations, marketing, communications or a related field.
Experience in strategic counseling of C-Suite level executives and/or ownership on high level and sensitive topics.
Experience in leading a team, effectively delegating tasks and overseeing big picture timelines.
Creative thinking, yet detail oriented with the ability to meet daily deadlines.
The ability to be productive in a remote work environment.
Open communication within a fully remote team.
Be able to manage their own deadlines and communicate updates with the team via Asana.

The position is a full-time, fully-remote, W2 position. Compensation depends on experience and performance.

Application Form

Name*

Email*

Address*

What is the most valuable thing you have learned from leading team members in past roles?*

On a scale of 1 to 10, with 10 being the best, how would you rate your time management skills?*

On a scale of 1 to 10, with 10 being the best, how would you rate your attention to detail?*

Have you worked on a remote team before? If so, what was the biggest challenge of remote life?*

What makes you a great fit for this opportunity?*

What is your favorite brand campaign of the past year?*

What was the last podcast you listened to, and when?*

Please upload your current resume (PDF)*

Please upload your portfolio (PDF)

Please provide the link to your current portfolio:

Please provide the link to your Linkedin:

How did you hear about True Story PR?

What is 2+2? (anti-spam)*